Privacy Policy

'Personal Data' is any information relating to you. The company responsible for processing your personal data (data controller) is:
Name: StickerApp AB, org. no. 556716-2390 (hereinafter referred to as ‘we’, ‘us’, ‘our’)
Address: Bronsgatan 12, 234 35 Lomma, Sverige
E-mail: info@stickerapp.se

We describe how we process your Personal Data in the List of Processing activities below. For each Processing activity, we note the purpose (‘Purpose’) for which we use the Personal Data, the categories of Personal Data being used, the legal bases we rely on, the source from where we received the Personal Data, for how long we keep the Personal Data and with whom we might share the Personal Data.

Processing activities are divided into sections depending on what relationship we have with you. Please choose what scenario from the list below best applies to you and proceed to the relevant section:

You are an artist we collaborate with

You are a representative of our counterparty

You are our customer

Legal advisors

Users of the “LinkedIn” social media website

Website visitors 

How long do we store your Personal Data depends on how we process it and why. In the List of Processing activities below, you can see how long we store your Personal Data within each Processing Activity. Please note that we might store specific types of Personal Data (name, contact details, delivery address, etc.) for longer than mentioned in a particular Processing activity, provided that the same Personal Data is used within another Processing activity with a longer storage period identified.

No processing activities include making automated decisions about you that might significantly affect you or lead to any legal effect. Automated decisions mean decisions based on solely automated processing without human intervention.

Unless specified otherwise in this Privacy Policy, the provision of Personal Data is not a statutory or contractual requirement. It means that you are not obliged to provide personal data. The consequence of failure to provide personal data would be inability to achieve our designated Purpose.

Where we use your Personal Data for the activities mentioned in this Privacy Policy, you may:

• request further details about how we use your Personal Data, including receiving a copy of your Personal Data (‘Right of access’)

• request that we correct, update or erase your Personal Data (‘Right to rectification)

• request that we restrict the use of your Personal Data (‘Right to restriction’)

• object to us using it, or that we use it for direct marketing (‘Right to object’) 

Where we use your Personal Data specifically based on your consent or on contract, you also have the right to request that we transfer your Personal Data to you or a third party (‘Right to data portability’).

Where we use your Personal Data specifically based on your consent, you also have the right to withdraw it at any time.

If you wish to exercise your rights, you can contact us by sending an e-mail to info@stickerapp.com

If you have any queries that cannot be clarified as a result of internal dialogue with us or you wish to file a complaint, you can contact the Swedish Data Protection Authority (Integritetsskyddsmyndigheten (IMY)) at https://www.imy.se/om-oss/kontakta-oss/ 

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We process your personal data with the following purposes:

• Account management

• Marketing

• Order production and delivery

• Recruitment and management of the relationship

Artist we collaborate with

• For the purpose of ‘Account management’ we process the following types of Personal Data: Account login/password, Customer ID, E-mail, Mobile phone number, Name;

• For the purpose of ‘Marketing’ we process the following types of Personal Data: Design data (incl. uploaded file), Name, Social media alias, Social media profile;

• For the purpose of ‘Order production and delivery’ we process the following types of Personal Data: Customer ID, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, Order details, Shipment details;

• For the purpose of ‘Recruitment and management of relationship’ we process the following types of Personal Data: Bank account details, Business affiliation, Contract details, E-mail, Mobile phone number, Name, Remuneration data.

• For the purpose of ‘Marketing’, the use of your personal data is necessary for us to pursue our legitimate interest to conduct our marketing activities (see Article 6(1)(f) of the General Data Protection Regulation 2016/679);

• For other purposes, the use of your personal data is necessary for the performance of a contract we have with you (see Article 6(1)(b) of the General Data Protection Regulation 2016/679);

• We also process your Name, Bank account details, Contract details, Remuneration data to comply with applicable legal obligations under the bookkeeping legislation (see Article 6(1)(c) of the General Data Protection Regulation 2016/679).

• Social media alias and social media profile data are sourced from social media;

• Account login/password, Contract details, Customer ID, Order details, Remuneration data are generated internally;

• Other Personal Data types are sourced directly from you (data subject).

As a general rule, we will keep your Personal Data until the end of contractual relationship between you and us.

Where we need to comply with our legal obligation under the bookkeeping legislation, we will keep your Personal Data (Name, Bank account details, Contract details, Remuneration data) for 7 years counting from the end of the current fiscal year.

We may share your Personal Data with our office suite solution providers, storage infrastructure providers, social media, our affiliates, delivery partners and banks.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com

The purpose is to handle invoices in the course of our daily business operations.

Representative of our counterparty.

Name and data about the company you represent.

The processing of your Personal Data is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679) to handle invoices in the course of our daily business operations.

We also process your Personal Data to comply with applicable legal obligations under the bookkeeping legislation (see Article 6(1)(c) of the General Data Protection Regulation 2016/679).

• You (data subject)

•  Third parties (companies you represent)

Where we need to comply with our legal obligation under the bookkeeping legislation, we will keep your Personal Data for 7 years counting from the end of the current fiscal year.

We may share your Personal Data with third parties such as storage infrastructure providers, invoice handling system providers, and bookkeeping system providers.

We process customer data in different contexts and with different purposes. For us to provide you with as relevant information as possible, please choose what scenario from the list below best applies to you and proceed to the relevant section. Those scenarios describe how we process personal data during:

• Customer order management;

• Customer support process;

• Performance of analytics on customer data;

• Customer account registration and management;

• Establishment, exercise or defence of legal claims;

• Communications with customers.

The purpose is to handle and manage orders (including production and delivery stages) you place with us.

Customer

Business affiliation data, Customer ID, IP address, Delivery address, Design data (incl. uploaded file), Invoice address, Name, Order details, Payment details, Shipment details, E-mail, and Mobile phone number.

• Processing of the following Personal Data types is necessary for the performance of a contract we have with you (see Article 6(1)(b) of the General Data Protection Regulation 2016/679): Delivery address, Design data (incl. uploaded file), Name, Invoice address, Order details, Payment details, Shipment details;

• Processing of the following Personal Data types is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679): Business affiliation data, Customer ID, Delivery address, Design data (incl. uploaded file), E-mail, IP address, Mobile phone number, Invoice address, Name, Order details, Payment details, Shipment details. The legitimate interests pursued by us is to ensure that your orders are properly handled and managed;

• We also process your Name, Order details, and Payment details to comply with applicable legal obligations under the bookkeeping legislation (see Article 6(1)(c) of the General Data Protection Regulation 2016/679).

• Business affiliation data, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Invoice address, Name, Order details, and Payment details are sourced directly from you (data subject);

• Customer ID, IP address, Order details, Payment details, and Shipment details are also generated internally.

As a general rule, we will keep your Personal Data until the end of contractual relationship between you and us.

Where we need to comply with our legal obligation under the bookkeeping legislation, we will keep your Personal Data (Name, Order details, Payment details) for 7 years counting from the end of current fiscal year.

We may share your Personal Data with our storage infrastructure providers, our affiliates, payment processing solution providers, delivery partners, and providers of intermediary services between us and delivery partners.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com

The purpose is to provide support to our customers when handling orders.

Customer

Business affiliation data, Correspondence (email and similar), Customer ID, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, Order details, Payment details

The processing of your Personal Data is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679) to support our customers when handling orders.

• Business affiliation data, Correspondence (email and similar), Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, and Name are sourced directly you (data subject);

• Correspondence (email and similar), Customer ID, Order details, and Payment details are also generated internally.

We will keep your Personal Data until the end of contractual relationship between you and us.

We may share your Personal Data with our storage infrastructure providers, our affiliates, e-mail management tool providers.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA, India and UK. Where your Personal Data is transferred to USA or India, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com.

The purpose is to perform analytics on customer data and ensure business improvement.

Customer

Analytics - Business affiliation data, Customer ID, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, Order details, Payment details, Clickthrough rate, Language preferences, Email open rate.

The processing of your Personal Data is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679) to perform analytics on customer data.

• Business affiliation data, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, Order details, and Payment details are sourced directly you (data subject);

• • Clickthrough rate, Customer ID, E-mail open rate, Language preferences, Order details, and Payment details are generated internally.

We will keep your Personal Data during 2 years counting from the day of last interaction with you.

We may share your Personal Data with our storage infrastructure providers, our affiliates, office suite providers, visualization and reporting tool providers, and analytics and business improvement tools providers.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com.

The purpose is:

• To handle and manage orders you place with us;

• To manage a customer account you create with us.

Customer

Account login/password, Business affiliation, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, Payment method, Order details

The processing of your Personal Data is necessary for the performance of a contract we have with you (see Article 6(1)(b) of the General Data Protection Regulation 2016/679).

• Account login/password, Business affiliation, Delivery address, Design data (incl. uploaded file), E-mail, Mobile phone number, Name, and Payment method are sourced directly you (data subject);

• Order details are also generated internally.

We will keep your Personal Data until the end of contractual relationship between you and us.

We may share your Personal Data with our storage infrastructure providers, our affiliates, and customer relationship management (CRM) tools providers.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com

Establishment, exercise, or defense of legal claims.

Customer

Customer ID, Delivery address, Design data (inc uploaded file), Name, Order details, and Payment details.

The processing of your Personal Data is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679) to establish, exercise or defend legal claims.

• Delivery address, Design data (inc uploaded file), Name, Order details, and Payment details are sourced directly from you (data subject);

• Customer ID and order details are also generated internally.

We will keep your Personal Data during 3 years counting from the day when you order was fulfilled.

We may share your Personal Data with our storage infrastructure providers and our affiliates.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com

The purpose is to deliver marketing messages and communicate with customers.

Customer

Age, Business affiliation, Customer ID, Delivery address, E-mail, Name, Order details, and Survey responses.

The processing of your Personal Data is necessary for us to pursue our legitimate interest (see Article 6(1)(f) of the General Data Protection Regulation 2016/679) to deliver marketing messages and communicate with customers.

In case your consent is required to conduct direct marketing, we will ensure to obtain your consent in advance, see Article 6(1)(a) of the General Data Protection Regulation 2016/679.

• Age, Business affiliation, Delivery address, E-mail, Name, and Survey responses are sourced directly you (data subject);

• Customer ID and order details are generated internally.

We will stop processing your Personal Data for the designated Purpose once you opt-out of further messages from us.

We may share your Personal Data with our affiliates, customer survey services providers, and email marketing services providers.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com.

The purpose is to manage our relationships with external legal advisors.

Our external legal advisors.

E-mail, Mobile phone number, Name.

The processing of your personal data is necessary for us to pursue our legitimate interest to manage our relationships with external legal advisors (see Article 6(1)(f) of the General Data Protection Regulation 2016/679).

Personal data are sourced directly from you (data subject).

We will keep your Personal Data until the end of our collaboration with you as our external legal advisor.

We may share your Personal Data with third parties such as our office suite solution providers.

The purpose is to manage our advertising campaign across the “LinkedIn” social media website.

Users of the “LinkedIn” social media website. 

If you use the “LinkedIn” social media website and also visit our websites on the Internet, please check the “Website visitors” sections for more details.

Company, Company Industry, Company size, Country/Region, County, Job function, Job seniority, Job title, Location.

The processing of your personal data is necessary for us to pursue our legitimate interest to manage our advertising campaign across the “LinkedIn” social media website (see Article 6(1)(f) of the General Data Protection Regulation 2016/679).

In case your consent is required to conduct direct marketing, we will ensure to obtain your consent in advance, see Article 6(1)(a) of the General Data Protection Regulation 2016/679.

Personal data are sourced directly from you (data subject) and your LinkedIn social media profile.

We do not store your personal data. After the advertisement is shown to you on the “LinkedIn” social media website, your Personal data is no longer used with the designated purpose.

We may share your Personal Data with the “LinkedIn” social media website operator.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to the USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, copy of which may be provided to you upon request sent to info@stickerapp.com

We process personal data of our websites visitors in different contexts and with different purposes. How we do this depends, in particular, on whether you just visit our websites or you also use (and have user profiles with) particular social media websites. For us to provide you with as relevant information as possible, please choose what scenario from the list below best applies to you and proceed to the relevant section. Those scenarios describe how we process personal data in respect of:

• General websites visitors

• Websites visitors who also uses the “LinkedIn” social media website

• Websites visitors who also uses the “TikTok” social media website 

• Websites visitors who also uses an AI-driven interactive search tool (chat functionality) for support and guidance

Please note that the above scenarios do not describe how we use personal data collected through cookies or similar tracking technologies. Please check our Cookie Policy for more details. 

We process your personal data with the following purposes:

• Direct marketing/communications

• Management of ad campaigns

• Handling questions / enquiries

Visitors of our websites

• For the purpose of ‘Direct marketing/communications’ we process the following types of Personal Data: Clickthrough rate, E-mail, E-mail open rate, Language preferences.
  Please also check our Cookie Policy to find out what Personal data are collected through cookies or similar tracking technologies for the purpose of “Direct marketing/communications”.

• For the purpose of ‘Management of ad campaigns’ we process the following types of Personal Data: Address (street, city, region, country, postal code), Conversion data (that the user has converted, their conversion value and what website they converted from), E-mail, Mobile phone number, Name, Revenue geographic, Status (new/recurring customer), Transaction ID.

• For the purpose of ‘Handling questions / enquiries’ we process the following types of Personal Data: E-mail, Communication data.

• For the purpose of ‘Direct marketing/communications’, we will ensure to obtain your consent in advance, see Article 6(1)(a) of the General Data Protection Regulation 2016/679;

• For the purpose of ‘Management of ad campaigns’, the use of your personal data is necessary for us to pursue our legitimate interest to manage our campaigns (see Article 6(1)(f) of the General Data Protection Regulation 2016/679);

• For the purpose of ‘Handling questions / enquiries’, the use of your personal data is necessary for us to pursue our legitimate interest to handle website visitors’ questions / enquiries (see Article 6(1)(f) of the General Data Protection Regulation 2016/679).

• Clickthrough rate, E-mail open rate, Language preferences, Conversion data (that the user has converted, their conversion value and what website they converted from), Revenue geographic, Status (new/recurring customer), and Transaction ID are generated internally;

• E-mail address, Address (street, city, region, country, postal code), Mobile phone number, and Name are sourced directly from you (data subject).

For the purpose of ‘Direct marketing/communications’, we will keep your Personal Data until you opt-out of direct marketing messages. Please also check our Cookie Policy to find out how long Personal data collected through cookies or similar tracking technologies for the purpose of “Direct marketing/communications” are stored.

For the purpose of ‘Management of ad campaigns’, we will keep your Personal Data during 2 years counting from the date of collection.

For the purpose of ‘Handling questions / enquiries’, we will keep your Personal Data until your question / enquiry is resolved.

We may share your Personal Data with our online analytics services providers, and email marketing services providers.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to the USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, a copy of which may be provided to you upon request sent to info@stickerapp.com

The purpose is to manage our advertising campaign.

Websites visitors who also uses the “LinkedIn” social media website.

Company, Company Industry, Company size, Country/Region, County, Job function, Job seniority, Job title.

Please also check our Cookie Policy to find out what Personal data are collected through cookies or similar tracking technologies.

The processing of your personal data is necessary for us to pursue our legitimate interest to manage our advertising campaign (see Article 6(1)(f) of the General Data Protection Regulation 2016/679).

In case your consent is required to conduct direct marketing, we will ensure to obtain your consent in advance, see Article 6(1)(a) of the General Data Protection Regulation 2016/679.

Personal data are sourced directly from you (data subject) and your LinkedIn social media profile.

Please also check our Cookie Policy to find out what Personal data are collected through cookies or similar tracking technologies and what types of cookies those Personal data are sourced from.

We will keep your Personal Data for 6 months counting from the date of collection.

We may share your Personal Data with the “LinkedIn” social media website operator.

We may transfer your Personal Data outside the EU and the European Economic Area to the USA. Where your Personal Data is transferred to the USA, - we are relying on the EU-U.S. Data Privacy Framework approved by the EU Commission, or we have entered into EU Commission-approved standard contractual clauses, a copy of which may be provided to you upon request sent to info@stickerapp.com.

The purpose is to enable chat functionality on the website for you to get better support and guidance.

Visitors of our websites who uses our AI-driven interactive search tool (chat functionality)

• Prompts (input data, i.e., any data, information, or content that is provided, supplied, or otherwise made available by you when using the website chat functionality). You, therefore, should not provide there any information of a personal nature that can identify yourself or other persons.

• Output data (results, decisions, predictions, or any other form of information generated, produced, or derived by a chat functionality based on the processing of input data)

• Conversation ID number (each conversation is assigned a unique ID number)

These data sets are handled independently and are never combined with other personal data that may be processed about you (as a website visitor) in other contexts, as outlined in this Privacy Policy. This ensures that your interactions with the chat functionality remain isolated and secure, reinforcing our commitment to safeguarding your privacy.

The processing of your personal data is necessary for us to pursue our legitimate interest to enable chat functionality on our website, so that you get better support and guidance (see Article 6(1)(f) of the General Data Protection Regulation 2016/679).

• Prompts are sourced directly from you (data subject)

• Conversation ID and Output data is generated internally

We store your personal data only until your use of the AI-driven interactive search tool (chat functionality) is complete.

When you use the AI-driven interactive search tool (chat functionality) on our website, your prompts and the output data are shared with our respective search tool providers. For this reason, it is important that you do not provide any personal information that could identify yourself or others. However, your Conversation ID (along with other identifiers) is never shared with any third parties.

Please check our Cookie Policy for more details.